We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We would like the opportunity to talk and investigate your feedback further.
Please message me (Dan Johnson) on 0468 547 216 so I can make time to call you personally.